Cookies Policy

Cookies Policy for Mystake Casino

This Cookies Policy explains how Mystake Casino uses cookies and similar browser technologies to support site functionality, keep you logged in, remember your preferences, analyse performance and improve the product. The wording below is practical and focused on what cookies do, how long they last and how you can control them.

What cookies are

Cookies are small text files stored by your browser or device when you visit a website. They store short pieces of information - for example a session identifier, a language setting or a flag that you accepted a pop-up. Similar technologies include local storage, session storage and browser fingerprints; we refer to all of these collectively as cookies for clarity.

Why cookies are used

We use cookies to make the site work reliably and to improve how the site behaves for returning users. Common uses include keeping you logged in, remembering chosen language and currency, saving game lobbies and layout choices, detecting device type for layout optimisation and collecting aggregated performance data to find and fix issues faster.

Cookie categories

The cookies we set fall into several practical categories:

Essential cookies - Required for core site functions like secure login, session continuity and checkout flows. Without these the site may not work.
Session cookies - Temporary cookies that expire when you close your browser. They track a single browsing session, for example keeping you signed in while you navigate pages.
Persistent cookies - Stored on your device for a defined period so we can remember preferences between visits, such as language or a previously selected game. Duration varies by cookie.
Functional cookies - Remember choices you make on the site, for example lobby filters, display mode (dark or light) and whether you accepted a specific banner.
Analytics and performance cookies - Collect aggregated, non-identifying data about how the site is used. This helps us measure page load times, identify errors and prioritise fixes.
Preference cookies - Store language, time zone and other display preferences so the site adapts to your settings on return visits.
Security-related cookies - Help detect suspicious activity, support fraud prevention and protect session integrity.
Marketing and communication cookies - Used to control which promotional messages you see and to measure campaign performance. These cookies are optional and require explicit consent.

Login and session continuity

Cookies play a central role in keeping you logged in during a session and, if you choose a persistent login option, for maintaining a remembered session across visits. On mobile devices we may combine cookies with local storage and platform features such as biometric authentication to provide faster, secure access. You can end a remembered session at any time by logging out or clearing cookies.

Device recognition and optimisation

Cookies help recognise the device and browser you use so the site delivers the correct layout and media quality. This includes switching to a mobile-friendly live game stream or adapting visual settings to improve load times. Device recognition is used to reduce repeated prompts and to keep device-specific preferences intact.

Analytics, diagnostics and aggregated reporting

We collect aggregated analytics to monitor site performance, measure page load times and understand common navigation flows. These cookies do not store personal data and are used to produce summaries such as error rates, average session length and most-played games. Aggregated metrics help prioritise performance improvements and detect regressions.

Third-party integrations

Some cookies are set by third-party services we use to deliver features such as secure payments, live streams and analytics. These parties may place cookies for their own purposes; we do not control their cookie practices. If a third party sets cookies you will usually see this noted in a cookie consent panel and, where required, you can accept or decline these cookies separately.

Cookie consent and preference management

When you first visit Mystake Casino you will see a cookie banner with options to accept essential cookies only or to manage preferences. You can change your choices at any time via the cookie settings link in the site footer. Consent choices are stored so we do not prompt you repeatedly, and you can withdraw consent at any time - withdrawal will stop optional cookies being set going forward.

Browser controls and clearing cookies

If you prefer, you can manage or delete cookies using your browser settings. Most modern browsers let you:

View and delete individual cookies for a site
Block third-party cookies
Configure automatic deletion when you close the browser

Clearing or blocking cookies can affect site behaviour - you may be logged out, lose saved preferences and some features may stop working. If you need step-by-step guidance, consult the help pages for your browser or contact support at [email protected].

Impact on site functionality when cookies are disabled

Disabling essential cookies will prevent key features from working. Typical consequences include:

Inability to stay logged in between pages
Loss of saved preferences such as language and lobby filters
Reduced stability for live games or streams
Less personalised promotional content

Functional and analytics cookies are optional and disabling them mainly affects convenience and diagnostics rather than core access.

Browser storage technologies

In addition to cookies we use local storage and session storage for non-sensitive items that improve performance, such as caching lobby listings and UI state. These storage types are managed by your browser and can be cleared from the same settings area as cookies. Unlike cookies, session storage is cleared when the tab or browser is closed.

Security, diagnostics and fraud prevention

Security-related cookies support measures like CSRF protection, session validation and basic fraud detection. They help the site identify unusually patterned requests and protect account sessions. These cookies are essential for safe operation and are retained only as long as needed for their function.

Marketing and communication preferences

Marketing cookies are only used if you give explicit consent. They help control which promotional messages you see and measure how effective communications are. If you withdraw consent, we will stop placing new marketing cookies and will remove existing marketing cookies where technically possible.

How long cookies last

Cookie lifetimes vary by type. Session cookies expire when you close the browser. Persistent cookies may remain for days, weeks or up to a year depending on their purpose. Security and essential cookies typically have shorter lifetimes aligned to the active session. Specific durations are declared in the cookie settings panel where available.

Managing cookies on mobile and in apps

On mobile browsers you manage cookies via the browser settings. In native apps similar storage is used to maintain session state and preferences. If you uninstall the app or clear app data, persistent session information and cached lobby data may be removed and you will need to sign in again.

Changes to this policy

We may update cookie practices from time to time to reflect new features or regulatory changes. Material updates will be signalled on the site and via the cookie settings panel where appropriate. Continued use after a change indicates acceptance of the revised policy.

Contact and further information

If you have questions about cookies, how they are used or want help changing your preferences, contact our support team at [email protected]. We will respond with practical guidance on managing cookies and the impact of specific settings.

Last updated: Mystake Casino Cookies Policy - version 1.0